Practitioners’ views of the ATO’s existing tax agent and BAS agent portals will be many and varied, but it is not too long a stretch to say that the outcomes for tax professionals from both of these portals has been found wanting on more than one occasion.

The ATO itself admits that the incumbent portals are based on ageing technology and have become increasingly difficult to maintain to meet expectations. Recognising that a new service is necessary, the ATO has launched an initiative to develop an improved online experience for practitioners, which it has dubbed “Online services for agents”. Readmore